Kirby Quality Cleaners

PROMPT PROFESSIONAL SERVICE

MILITARY & CIVILIAN
ALTERATIONS & ONE DAY SERVICE

(210) 661-9707
Since 1969

Frequently Ask Questions

What is dry cleaning?
During dry cleaning garments are immersed in a liquid solvent; the absence of water is why the process is called "dry" cleaning. Garments are assessed prior to being dry cleaning and pre-treated using appropriate solvents and techniques to remove stains. After this they are placed in a dry cleaning machine. This serves to remove the solvents used during pre-treatment and then uses solvents and soaps within the dry cleaning process to dissolve stains, such as grease. Garments are inspected after cleaning to determine whether they require further treatment. Once we are satisfied with the results, we press the garments by hand.

Does drycleaning shrink clothes?
No. Our drycleaning technicians have been fully trained and have years of experience in handling even the most problematic and difficult fabrics and garments. You can have confidence when you leave your clothes in our care.

Will my dry cleaned garments be odor-free and ready to wear?
We are professional dry cleaners and are skilled in keeping the dry cleaning solvent clean and pure. We are also intent on using proper drying procedures making your garments odor-free and ready to wear.

Does dry cleaning shorten the life of a garment?
No. Drycleaning prolongs a garments life. Stains set with age, ground-in dirt and soil act as abrasives, causing rapid wear of fibers. Insects are attracted to soiled clothes and cause further damage.

If the care label says “washable” can it be drycleaned?
The dyes or sizing may be solvent suitable and may require wet cleaning for best results. Yet again there may be other safe methods of processing a garment. The manufacturer is required to list only one safe method. Our drycleaning technicians can properly test garments to ensure that your clothing is properly cared for.

Why do I feel my shirts are shrinking?
Shrinkage beyond 2% is usually due to poorly stabilized materials. Measure the collar from the beginning of the button hole to the center of the button. Measure the sleeve length in a straight line from the center of the back of the collar to the end of the cuff. If these measurements correspond to the shirt size, it has not shrunk.

I have blouses and dresses that are rayon or silk. Should they be dry cleaned or washed?
Both silk and rayon fibers clean very well. However once the fiber has been woven into fabric and it is dyed and treated with various sizing, it becomes a whole different ballgame. It is important that the care label instruction on the garment be followed. As your professional drycleaner, we are best in making that decision.

Can I machine wash on a delicate when the label indicates hand washable?
Hand washing involves manual removal of soils with water, detergent, and a gentle squeezing action. Hand washing is a restrictive care process that minimizes the amount of abrasion a garment receives in cleaning. If hand-washable garments are machine washed in a gentle cycle, agitation may be further minimized by putting the item in a net bag. If you are uneasy about washing it at home, let us clean it for you.

How can I keep my whites white and the bright colors bright?
Common reasons why clothes loose their brightness is too much/too little detergent, use of too large of washer loads, inadequate rinsing, and using the wrong water temperature. Do not overload your washer and use the right amount of water for the load. Use the temperature instructions on the garment label. Periodic use of appropriate laundry boasters will keep clothes bright. Prolong your garments by sending them to us from the start.

I want pants hemmed. Should I pin them myself or do you have someone to do it for me?
We have expert tailors to ensure that you get the proper fit. We have a dressing room available for fitting if do not know your size.

My jeans have a tear, what can you do and how will it look?
We will patch the hole for you by inserting a similar fabric on the backside and sewing neatly matching stitches in matching thread on the front. This process secures the hole and prevents it from getting larger.